How do I return a bike?
Can I cancel my Bike Club subscription?
You may return your bike and cancel your subscription at any time, with no quibbles. Bike Club is designed to be flexible and we understand that circumstances change and children can change their minds.
Balance bike: £19.99
Why is there a return fee?
The fee helps to cover the collection of your bike and dispatch of a box to pack it up if required. Charging for this separately helps keep monthly bike subscription costs low for our members.
This charge does not fully cover the cost of handling cancellations and we don't profit from it.
When will my direct debit be cancelled?
Your direct debit subscription will be cancelled once we receive back the bike.
We will not cancel the subscription before this date, as unfortunately in the past we have had members attempt to keep the bike after we have cancelled their direct debits.